Shipping Policy

This delivery guidance covers purchases of blankets, comforters, duvet covers, pillows, quilt, robes, sheets, and towels through our store. A typical order spends around 1–2 business days in processing after acceptance and payment authorization, followed by an estimated 3–5 business days in transit after it leaves us. Processing and transportation are different stages, and neither estimate guarantees a particular arrival day.

Review checkout for the final shipping amount, any applicable free-shipping offer and the destinations currently supported. Some addresses or delivery services may be restricted. You are responsible for entering the correct postal address, email and phone; ask about mistakes immediately because changes cannot always be made after dispatch.

We provide shipment tracking where available. A gap between dispatch and the next carrier scan does not necessarily mean the parcel is lost. For delays, losses or a delivery scan without receipt, send your order number, checkout email and tracking number; check the delivery location and other household members as well. Preserve damaged packaging and provide photos of it and the merchandise. A carrier investigation may be needed to determine the appropriate response.